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您看到提示:“声卡驱动损坏,请重装软件,或windows故障,请重装系统”
这种情况,可能是如下原因:
1.设备管理器内观察到设备驱动为感叹号,非正常状态。需右键卸载驱动(勾选删除驱动文件)后,重装《云音盒》软件;
2.USB接口故障/USB线故障/声卡硬件故障。可尝试换一个USB接口,重新插拔USB线,或更换一条USB线,或更换一个USB声卡测试。
如以上方法均不奏效,则为系统层/软件层冲突,建议重装windows后,首先安装《云音盒》软件后,再插入硬件。可以完美使用之后,再安装别的软件。